About 4 days ago, I got a new EVO slider from Sprint. These touch screen phones are beyond me and I gotta tell ya… I am not really impressed with the consumer experience up to this point. However, what is interesting about this story is… My wife and I have been Sprint customers for about seven years! But after going though the entire consumer experience, I think I can shed a little light on this whole “Sprint’s unlimited bull-shit.” and “We’re cheaper than the other guy.”
I went to Radio Shack to get my phone, the guy at Radio Shack was not very helpful. So today, I called sprint to get the low-down on what I got myself into. What I found out was very-very interesting.
I found out, I have the unlimited 450 plan. I asked the Sprint rep, so everything is “unlimited?” The Sprint support said (I am quoting him) “Well…it’s not technically unlimited.” The first thing that popped into my mind, how fucking misleading is this?
I know what you are thinking… is all this foul language necessary? I think it is…
Ok, wait… it gets better!! I get transferred to the retention department because after four days and all these silly fees I am ready to quit Sprint.
I have a question? Why is it so hard for companies to just be straightforward with their pricing? I am really sick of these companies smearing their lies and misleading advertisements all over God’s creation. In the meantime, your getting horse fucked for a two year contract.
As promised, it gets even stranger. The Sprint operator proceeds tell me that there is a $5 a month fee, for a what they call a “spending limit fee.” are you fucking serious? If your hell-bent on fucking your customers with hidden cost, at least have the decency to come up with a better name.
I picked Sprint, for it’s competitive rates, but clearly I didn’t make the right choice. I told the Sprint phone rep, I think it is time for an IPhone. What was really funny, the idiot phone rep wittingly blurts-out, “At&t charges a fee for its data service!” One company calls it a “data charge”, the other calls it “spending limit fee”. I look at junk fees all the same, they are deceitful and misleading ways to build-in hidden cost.